Q: What exactly does web site migration mean and what does it entail?
A: When your present web hosting provider can no longer fulfill the necessities of your web site, or when you experience frequent downtime, or if you are made to wait for hours for the help desk team to reply back to you, it may be a clever idea to switch your hosting provider, i.e. to move all the files for your web sites along with your databases from your current provider to your new provider. At PeekLevel, we realize that this can be difficult and time–consuming. That is the reason why we will perform all that for you for free!Our highly knowledgeable technical team representatives will move your website content from your current hosting provider to us. Our technicians have got a lot of experience with website migration and can handle everything – from a customary WordPress–powered weblog or Joomla™ CMS–powered web site, to a very elaborate, custom–made application.
Q: Website migration seems like lots of work. How long will it take?
A: While we can’t give you an exact ETA, because there are many variables, among them the physical size of the web files and databases, the physical location of the current host’s server, the complexity of your website and the current workload of our Website Migration Department, etc., we will do our very best to move your web site within 48 hours, and in some cases – within 24 hours (when the website content is not very large).
Q: My personal privacy is important to me. What details do you require?
A: We don’t require any private info. We’ll need, though, the login info for your present hosting account as well as the name of the website that you want to migrate.
Q: You will access sensitive info. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my site be offline?
A: While we transfer your site, it will be available both in your hosting account with us and in your account with your former web hosting provider. Once the migration is finished, we will make certain that everything is working correctly and that the integrity of your content is not jeopardized before telling you that the migration is finished. Then we will instruct you how to move the domain to your hosting account with us and how to change your DNS resource records.
Q: Will my present web hosting provider need to do anything?
A: No. Aside from your login details for the Control Panel, we don’t need anything. We will never contact your web hosting provider. They won’t know anything about the transfer either.
Q: Which hosting platforms do you support?
A: Yes. We support all traditional Linux–driven web hosting platforms. We do not support Windows–powered hosting platforms, as we don’t provide Windows web hosting services ourselves.Additionally, we don’t support proprietary website building and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.