Service Uptime Guarantee
What is included in the service uptime guarantee and why is it so essential when you choose your hosting service provider?
The service uptime is sometimes ignored by a lot of people as they are searching for a new shared hosting provider, but it can often be much more important compared with the actual plan attributes. It won't matter how good a plan is if the websites hosted in the account are offline for extended time periods. This type of downtimes are often penalized by search engines, not mentioning the fact that site visitors will most likely not revisit a web site they encounter difficulties with. For that reason, you must always look into the stability of the web hosting service prior to getting a new account to be confident that the prosperity of your sites won't depend upon third-party elements, but entirely on their content and on your advertising campaigns.
Service Uptime Guarantee in Shared Hosting
If you purchase a shared hosting plan from our company, we ensure that your web sites will be working at least 99.9% of the time. We have practically eradicated the web hosting server downtime by using a state-of-the-art cloud hosting platform in which individual sets of servers address each individual part of the overall service - files, databases, emails, etc. In this way, should there be an issue with a web server, the other web servers within the cluster will simply take over and your websites won't be affected the slightest bit. To prevent any infrastructure complications, we additionally have diesel-powered backup generators and a few independent Internet providers. Experienced professionals check the servers 24/7 to sort out any software problems that may appear while hardware and software firewalls shall prevent DDoS attacks against the servers.
- Service Uptime Guarantee in Semi-dedicated ServersIf you buy a semi-dedicated server plan through us, you will enjoy a guaranteed 99.9% uptime. Your account is going to be created on a modern cloud hosting platform with a load-balancing system that practically eliminates any downtime. The files, e-mail messages, statistics and databases are all addressed by their own sets of web servers, so even if there's an issue one machine, your sites will not be affected in the slightest. This allows us to offer a much more stable web hosting service compared to companies which run everything on a single machine where a problem with a single service can take the entire server down. To protect yourself from infrastructure problems, our data centers use several Internet providers and powerful diesel generators, so whatever happens, the machines will keep functioning without any disruptions and your sites will remain operational. Any software troubles will be dealt with without delay by our competent group of admins which keep an eye on all servers 24/7.
- Service Uptime Guarantee in VPS ServersAll of our Virtual Private Server plans feature a 99.9% uptime guarantee. The stability and availability of the service is ensured by a number of Internet providers and diesel backup generators. In addition, we work with new hardware for the physical servers where the VPS accounts are set up to steer clear of any probability of hardware malfunction and every part has been tested thoroughly. The security of your information is guaranteed by using enterprise-level hard disks working in RAID and the uptime warranty time includes all repairs and maintenance procedures, so your web sites shall be functioning practically without any interruptions. Our expert admins will resolve instantly any software issue that may surface, so even if there is a problem with another VPS server account on the physical server, your VPS isn't going to be affected. The hosting server uptime is listed on our website and not concealed in our Terms of Service because we can keep our promise and provide an exceptionally stable hosting service.
- Service Uptime Guarantee in Dedicated ServersIf you acquire a dedicated server package through our company, you can reap the benefits of our service and network uptime guarantee. We will make certain that your website hosting server is available no less than 99.9% of the time no matter what. We employ new, meticulously tested hardware parts to build every server and we make sure that all of the pre-installed software is working correctly before the server is handed over to the customer. We have also taken measures to prevent any possible infrastructural troubles - the constant power supply is guaranteed by powerful diesel generators, while 24/7 accessibility to the dedicated servers is ensured through the use of a number of independent Internet providers. Our professionals are available 24/7, including weekends and holidays, so even if any unforeseen challenge arises, they can handle it in a timely manner to avoid any downtime of your machine and the sites or offline apps accommodated on it.
- Service Uptime Guarantee in Semi-dedicated Servers