1 hour ticket response
Our team of technicians is focused on delivering rapid answers to all your questions. We’ll review your customer support ticket the second it has been submitted and will respond back to you with a solution to your problem within less than 60 minutes after the technical support ticket submission. As a matter of fact, our average technical support ticket response time is 20 minutes.
A Top–Class Client Support Service
We’ve got a team of web hosting support technicians who are ready to respond to all your inquiries anytime you need help. The majority of our customer support staff members have many years of experience in the shared hosting service sector, so you can constantly depend on fast and in–depth answers to your inquiries.
An Easy–to–Browse Help Center
To help you find a quick hint on how to use a certain service, we have incorporated a really user–friendly Help section in the Online Control Panel. You can browse through a wide selection of web hosting account administration articles and website administration articles, take a gaze at the F.A.Q. section or check out our instructional video tutorials.