Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client assistance crew is educated to instantly attend to all our shared hosting service clients’ queries and help demands. Via our ticketing system, you’ll be able to supply your issue and a support team representative will most likely go back to you in only maximum 1 hour. In reality, practice has shown that the regular reply time frame is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime required. Our crew of specialists is going to be on–line for you 24x7x365 to answer to all your doubts and to resolve any problem that you might have. You will be able to send us a customer assistance ticket from the PeekLevel Online Control Panel or send us an e–mail anytime. Also, on working days, you could phone us or take advantage of the live chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you require guide while performing tasks within the Control Panel, you could always click on the Help control key and find your concern in the variety of articles or blog posts that will appear. We have also turned a number of the articles into video tutorials. The catalogue of video clips will load if you pick the Videos button present on the top right.